Consumers Have Their Say…

Consumers Have Their Say…
November 13, 2013

Hot off the press, Mitsubishi Electric has just been announced as the winner of the Canstar Blue customer satisfaction survey for heat pumps.

The Canstar Blue survey conducts research on New Zealand consumers to measure their satisfaction across a range of products and services.

The survey found that Mitsubishi Electric heat pumps has the most satisfied customers, taking out the overall satisfaction award with a perfect five star rating.

“Mitsubishi Electric was highly rated by its customers in every category and was the only brand to receive a top score for quietness while operating” – Canstar Blue’s General Manager Derek Bonnar.

Mitsubishi Electric heat pumps also received perfect ratings for quietness, energy efficiency, reliability and functionality.

Industry in great shape.

What’s more, heat pumps have now gained “must-own” appliance status with almost 80% of consumers surveyed stating heat pumps are now a must own in any house the live in. The benefits of heat pumps were strongly supported. Nearly half (45%) of respondents also said their heat pump has improved their health, and nine out of ten people said that using a heat pump had made their home drier and easier to heat. Click the link to read the full survey results:



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